Immediate Help

For help with phone configuration and setup, call 919-962-HELP (4357).

Email Setup

Basic settings

  • email: [your email or]
  • server:
  • domain: AD
  • username: [your onyen]
  • password: [your onyen password] Documents

iPhone Tutorials

UNC-Chapel Hill has licensed’s library of more than 1,900 software, career development and technology training titles that faculty and staff can access from anywhere using an internet browser and Onyen login.

After a few free views you may be blocked and/or asked to login. To access, go to the UNC-Chapel Hill Sign-In.

iPhone 5 Tutorials from

iPhone 4s Tutorial from

Update information for iOS 7 from

Official Apple Information

iPhone Tips and Tricks

Request Service

Contact Us

UNC-Chapel Hill
Finance and Administration
SCE Information Technology: CB #1940
Chapel Hill, NC 27599-1940
Phone: 919-962-7384