This process serves the interest of our campus customers in several ways. Using our experience, it assures that the proper insurance coverage is being purchased and that the premiums are paid in a timely fashion with no lapse in coverage. And it relieves campus departments of this administrative duty so they can focus on their educational missions.
Although we initially pay the premium, these insurance costs are ultimately allocated back to the campus department that requested the coverage. This internal charge-back program is done electronically through ConnectCarolina. By making campus departments responsible for their “cost of risk,” they take greater ownership and fiscal responsibility.
Essential functions vary by department, but they are generally defined as those tasks or activities that must be maintained in order to ensure financial or operational survival. Asking, “What is the minimum level of service or activity my department can offer and still consider myself to be ‘in business,’” can assist with identifying essential functions. Resilience is defined by the ability to absorb the impact of a business interruption and continue to provide a minimum acceptable level of service. Our office can help define these functions and strategize with campus units to ensure they have the resources necessary to maintain essential functions during a disaster.
Campus units are not expected to complete these templates alone; in fact, your COOPs are coordinated with all other University departments’ COOPs to ensure the best management of resources. The Business Continuity office will assist you in identifying your essential functions, determining potential locations for work area recovery, and developing work-around procedures.
Upon activation of a COOP, or any other business continuity plan, it is appropriate to call the Business Continuity office. We will provide you hands-on assistance when possible, and help coordinate your efforts with other University units.