Carolina Managed Print Services is your source for multi-functional (copier/printer/fax/scan) devices at the University of North Carolina at Chapel Hill and beyond. All of our devices are multifunctional, providing you with a solution that can replace multiple devices. We are the first-line responders for your Carolina Managed Print Services device. Our primary goal is to provide a seamless interface for your department that provides a multitude of document management needs. Please contact us to request specific services related to your office printing needs.

We have customer service representatives delivering supplies and responding to issues. If it is necessary for us to escalate an issue, there are vendor technicians on campus ready to service your machine.

Copiers can be set up as printers at no charge.

You can order paper from Staples using the state contract, or obtain paper from UNC Central Warehouse. Please note the Central Warehouse will deliver (next day). You may download the order form. To set-up printing to a copier from your computer, access codes, moving a copier or if you have questions please email carolinacopy@aux-services.unc.edu.

Repair Request: http://go.unc.edu/FixMyCopier

If your Onyen is not accepted when entering a help ticket, type in “None” and fill in your information. Response time to email or voicemail when you have a problem will not be as swift as for an online ticket.

Mission

As a division of University of North Carolina Auxiliary Services, Carolina Managed Print Services seeks to provide an ever-growing service to the University campus. Our foremost goal is to meet the copying needs of the departmental offices by offering them a no-hassle cost-per-copy program that includes equipment, service and maintenance at an affordable price. Additionally, Carolina Managed Print Services supports the students’ copying needs by supplying copiers to key libraries and other locations throughout the University campus setting. Access to these copiers is made available with the use of a UNC One Card, a Departmental Card, or a University Guest Card.

Note: You can save cost and space. Most Carolina Managed Print Services copiers can be used as a printer or fax in addition to copying your documents. Email carolinacopy@aux-services.unc.edu to inquire about setting up these features. There is no charge for setting up your computer to print to the copier.

Security Concerns

Carolina Managed Print Services’ copiers have data overwrite software installed that ensure any information from scans, prints, faxes or copies is overwritten and unavailable once the document has been produced or sent.

Ricoh brochure with additional information